Terms of Service

Effective Date: February 26, 2026

1. Agreement to Terms

By accessing or using Endprompt's API platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service.

The Service is operated by Sopro LLC. Operational management and decision-making occur in the United Kingdom.

2. The Service

Endprompt provides an API platform enabling access to versioned and observable large language model (LLM) endpoints using customer-supplied API credentials.

We provide infrastructure, routing, monitoring, and related tooling. We do not provide or operate foundation models unless expressly agreed in writing.

3. Accounts

You must create an account to use the Service and provide accurate information.

You are responsible for:

  • Maintaining the confidentiality of your credentials
  • All activity under your account
  • All use of your API keys

You must be at least 18 years old and legally capable of entering into binding agreements.

4. Customer Responsibilities

4.1 Customer Content

You are solely responsible for all data, prompts, instructions, and materials submitted through the Service ("Customer Content").

You represent and warrant that:

  • You have all necessary rights to submit Customer Content
  • Your use of the Service complies with applicable laws
  • Customer Content does not infringe third-party rights
  • Customer Content is not unlawful or harmful

4.2 Third-Party Model Usage and Costs

You provide your own API credentials for third-party model providers. All charges imposed by such providers are your sole responsibility.

Endprompt may display estimated usage metrics, projected costs, or pricing information based on publicly available pricing or usage calculations. Such information is indicative only and provided for convenience.

Actual charges imposed by third-party model providers may differ due to factors outside our control.

Endprompt does not control, cap, or assume liability for third-party model fees and is not responsible for excessive charges, usage spikes, billing errors, or discrepancies between displayed estimates and actual charges.

You are solely responsible for monitoring and managing usage under your model provider accounts.

5. Acceptable Use

You may use the Service only for lawful purposes.

You must not:

  • Generate unlawful, infringing, abusive, or harmful content
  • Violate export control or sanctions laws
  • Circumvent safeguards or rate limits
  • Interfere with or disrupt the Service
  • Attempt unauthorized access
  • Use the Service to build a competing product

We may suspend or terminate access for violations.

6. Intellectual Property

The Service and all related software and materials are owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable license to use the Service for internal business purposes.

You retain ownership of Customer Content. You grant us a limited license to process it solely to provide the Service.

Outputs are generated algorithmically by third-party models. We make no representation regarding ownership, originality, or non-infringement of outputs.

7. Fees and Payment

The Service is provided on a monthly or annual subscription basis, as selected by you. Fees are billed in advance and are non-refundable except as required by law.

We may change pricing upon reasonable notice, effective at the start of your next billing cycle. Failure to pay fees may result in suspension or termination.

Termination does not entitle you to any refund of prepaid fees.

You are responsible for all applicable taxes.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

WE DO NOT WARRANT THAT:

  • Outputs are accurate, complete, or reliable
  • Outputs are fit for any purpose
  • Outputs do not infringe third-party rights
  • The Service will be uninterrupted, error-free, or secure
  • Customer Content will not be lost, corrupted, or accessed without authorization

AI-generated outputs may be inaccurate, biased, offensive, or unpredictable. You are solely responsible for reviewing and validating outputs before use.

We are not responsible for the acts, omissions, performance, security, or availability of third-party model providers or infrastructure providers.

9. Limitation of Liability

To the maximum extent permitted by law:

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption.

Our total aggregate liability shall not exceed the total fees paid by you in the twelve (12) months preceding the claim.

Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold harmless Sopro LLC and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  • Your Customer Content
  • Your use of the Service
  • Violation of applicable laws
  • Violation of export controls or sanctions
  • Infringement of third-party rights
  • Costs arising from third-party model usage

This obligation survives termination.

11. Suspension and Termination

We may suspend or terminate access if:

  • You violate these Terms
  • We detect abuse, fraud, or unlawful activity
  • Continued access poses risk to the Service

You may terminate at any time.

Upon termination:

  • Access ceases immediately
  • Outstanding fees remain due
  • Provisions intended to survive remain in effect

12. Data Protection

Data processing and cross-border transfers are governed by our Privacy Policy.

When processing Customer Content on your behalf, we act as a data processor.

13. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including infrastructure failures, third-party provider outages, governmental actions, sanctions, or other force majeure events.

14. Governing Law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction over disputes arising from these Terms.

15. General

These Terms constitute the entire agreement between you and us regarding the Service.

If any provision is unenforceable, the remaining provisions remain in effect.

You may not assign these Terms without our consent. We may assign them without restriction.